Question 1

What is Fuuled For Home?

Accepted Answer

Fuuled is a mobile gas station. Fuuled delivers gasoline and diesel directly to your personal vehicle(s), golf carts, and more. Right to your home when you sleep! No more late night, last minute, or dirty gas stations! Simply download our app, create your profile & never go to the gas station again.

Question 2

How does it work?

Accepted Answer

Just sign up using our Fuuled app!  From there, create your customer profile, and we’ll start delivering fuel straight to your vehicle. On the day of your delivery, you will receive a push notification asking you to accept or deny delivery from Fuuled. Make your selection, open your fuel door, and leave the rest to us! One of our highly trained and qualified technicians will deliver your gasoline directly to your vehicle.

Question 3

Where is Fuuled For Home available?

Accepted Answer

Fuul For Home is available in most of Bay County, FL and Walton County, FL. Visit the Delivery Areas (www.fuuled.com/delivery-area)page for a map of our current and upcoming delivery areas. Download our app to see if your zip code has been added to our delivery area.

Question 4

How much does Fuuled For Home cost?

Accepted Answer

Fuuled charges a membership fee PLUS fuel. Memberships are billed monthly at $24.95 per month and cover every vehicle in your driveway PLUS Fuul For Fun delivery requests will have all delivery fees waived.

Question 5

How much does Fuuled charge for a gallon of fuel?

Accepted Answer

Sometimes lower, sometimes higher, but always fair! We get it, no one likes paying for gas. We might not beat your local club store prices, but we often offer better prices than other local stations. If we’re ever higher than the average price, it’s usually just by 5-10 cents. You can always check our current prices on our app.

Question 6

How much can I save with Fuuled?

Accepted Answer

Depending on your location, you could actually save on your fuel with delivery! For example, if you’re in west PCB or 30A, our prices are more comparable to Panama City’s market, which often means savings for you. We crush marina prices for boats & save our fleet clients $$$ on lost labor hours.

Question 7

How do I select my delivery days?

Accepted Answer

Based on your address, you will be assigned two nights a week for your fuel deliveries. Think of it like your trash pickup service. You will receive a push notification to remind you of your delivery day. We deliver fuel to your vehicle overnight. We fill up your tank directly in your driveway, so you can wake up and  start your day with a full tank and worry free morning

Question 8

How is the fuel dispensed?

Accepted Answer

Fuuled uses very similar equipment to your local gas station. The pumps, meters, and hoses all perform in the same way. The only difference is ours is on a truck. Our trucks and equipment are held to a higher standard than that of gas station. That's our promise to you!

Question 9

How does Fuuled gain access for my fuel fill?

Accepted Answer

Our delivery technicians will open your fuel door just as you would if you were pumping your gasoline at the station.

IF YOUR FUEL DOOR LOCKS, open your fuel door before locking your vehicle for the technician to gain access! If your fuel door is locked, you may not receive fuel is we cannot gain access.

Question 10

Where should I park my car?

Accepted Answer

Your vehicle should be parked in an open space, on a solid surface, with the fuel door left ajar (if it locks). Ideally, on your driveway within 75 feet of the road. If your vehicle is more than 75 ft away from the road, we may need to back our truck onto your property to reach your vehicle. Our technicians cannot complete your fill if your vehicle is parked in an enclosed space without proper airflow. Some garages/carports may be serviceable, please contact us to schedule a site visit. Serviceability will be determined solely at our discretion.

Question 11

What time will Fuuled fill my tank?

Accepted Answer

Fuul For Home deliveries start after dark and run overnight while your vehicle is parked at home.  We offer two convenient delivery days to allow your vehicle to be serviced without inconveniencing your schedule.

Question 12

What is the reward for referring my friends?

Accepted Answer

Every time someone signs up using the code you sent them; you get a free months’ membership credit ($24.95). You will receive the credit on your account once they accept their first delivery. There is no limit to the number of free months that you can receive. Tell all of your friends and see if you can get a full year’s worth free!

Question 13

How do I refer my friends?

Accepted Answer

Under the menu on the app, select the “Refer A Friend” page. Type in your friends’ email and you’re done. For every friend you refer that signs up, we will credit your account $24.95.

Question 14

How do I cancel my membership?

Accepted Answer

You can cancel your membership at any time. There is no time-period obligation on you. You must cancel before your recurring billing date to avoid the next membership installment fee.  To cancel your membership, visit the "Membership Plan" section in your app, click on the membership you wish to cancel, confirm your cancellations, and that's it.

Question 15

What if I accidentally selected to have fuel delivered and don't need Fuuled? Is there a charge?

Accepted Answer

You can cancel any previously accepted Fuul For Home delivery up until 5 PM on your delivery day. There is no penalty for canceling before this time. However, you will be unable to cancel your delivery after the route has been created within our system at 5 PM.  If our technician arrives at your location and your vehicle is not there, or your fuel door is inaccessible, you may be charged the minimum service fee of $5.

Question 16

How do I pay?

Accepted Answer

After signing up for an account on the app, go to the "Payment" section to input your credit card information. Your credit card will save to your profile and will only be charged after each service for the gasoline that you have received. Neither Fuuled or its' technicians have access to your credit card information. Through our innovative systems, the dispensed fuel will be measured, and your credit card will be charged without human input, making Fuuled the most accurate and safe billing system in the industry.

Your membership will be billed every 30 or 365 days (dependent upon your selected plan)  after your initial selection, in the same manner.

Question 17

My gas tank is half full. Will you still fill it?

Accepted Answer

Whether it’s one gallon or ten, we will make sure your tank is full. We have a minimum charge of $5.00 per accepted stop. If you accept for Fuul and your tank only needs $2.50 worth of gasoline, you will be charged the minimum of $5.00.

Question 18

I live on a dirt road; can Fuuled deliver to me?

Accepted Answer

Our Fuul trucks prefer to stay on paved surfaces, however, in some instances, we can deliver on hard-packed sand/dirt/gravel roads. This will be determined solely at our discretion. If you are unsure whether or not we will deliver to your road, please contact us for a site visit.

Question 19

Is Fuuled safe?

Accepted Answer

The safety of you, your vehicle(s), your property, and Fuuled’s technicians is of utmost importance. Safety is always first! Our technicians have been extensively trained and are certified to run the Fuuled trucks. All delivery technicians carry a state issued CDL with HAZMAT and tank truck endorsements. They also undergo state required physicals, drug testing and additional HAZMAT training.

Fuuled provides additional safety training for all technicians throughout the year.  Each truck must undergo a thorough inspection before each route begins and at intervals throughout the delivery to ensure the safety of everyone around. In the event a truck would not pass an inspection for any reason, that truck will be taken out of service until all issues have been repaired.

Fuuled’s tanks, pumps, meters, and other equipment are designed and fitted to meet and exceed Department of Transportation, Department of Agriculture, the State of Florida and the federal governments strict guidelines. All the equipment has been inspected and approved by the proper agencies and must pass periodic inspections as time goes on.

All Fuuled trucks are also equipped with emergency stop systems, properly rated fire extinguisher(s) and technicians are properly trained in their use should their use be necessary.

Question 20

What would cause Fuuled to not deliver on my scheduled day?

Accepted Answer

Fuuled will deliver in most weather circumstances, unless the weather becomes too dangerous (high winds, lightning strikes, hail, etc.) for our technicians and/or customers.  In those instances, we will cancel delivery until your next scheduled route. We have twice-weekly routes, so rest assured you are only a few days away from your next scheduled delivery.

Question 21

How do I know when my fuel has been delivered?

Accepted Answer

After your delivery is complete, you will receive an email with a receipt detailing your delivery. You can find a history of past deliveries, along with their details, under the "Delivery Schedule" tab in the app. Click on any past delivery day, then click which vehicle you would like to view, and view your receipt.

Question 22

What types of fuel does Fuuled For Home offer?

Accepted Answer

Fuul For Home currently delivers unleaded regular (87 octane) and unleaded premium (93 octane) gasoline, diesel, and DEF. Our gasoline contain up to 10% ethanol and our diesel is ultra-low sulfur containing less than 15 ppm to meet federal regulations.

Fuuled does not recommend specific fuel types for your vehicle. Fuuled suggests following all manufacturer recommendations.

Question 23

How do I schedule my deliveries?

Accepted Answer

1.) On your delivery day, you'll receive a notification from our app reminding you of your scheduled delivery for that evening.

2.) If you need fuel, simply choose "Accept" for each vehicle on your account. If not, choose "Deny".

3.)  Respond by 5 PM on your delivery day. If you don't select an option, it will automatically default to "Denied".

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